Question 1

What is Buuk?

Accepted Answer

Buuk is an AI-native help center. You write documentation in a dashboard, publish a branded public site, and keep it current from tickets, GitHub, searches, and feedback — without auto-publishing.

Question 2

How do I get started with Buuk?

Accepted Answer

Create a workspace, write your first article, preview, then publish. Invite teammates and connect integrations when you are ready. Start with Introduction and Quickstart.

Question 3

Does Buuk publish articles automatically?

Accepted Answer

No. Suggestions and AI drafts stay private until an editor accepts, edits, and publishes them.

Question 4

What’s the difference between Documentation and FAQ?

Accepted Answer

Documentation is for longer guides and how-tos. FAQ is for short question-and-answer pages customers can scan quickly. Guides and API reference are for developers.

Question 5

Can I use a custom domain?

Accepted Answer

Yes on Growth. Connect a custom domain in Domains settings so your help center is served from your brand URL. DNS can take a short time to verify.

Question 6

What happens if I change my help center slug?

Accepted Answer

Buuk stores a redirect from the old slug. Links to /help/old-slug continue to the new URL.

Question 7

Can I import existing markdown docs?

Accepted Answer

Yes. Import markdown from Settings → Import content. Tables, fenced code, and GitHub-style callouts map into the editor.

Question 8

How do changelog comments work?

Accepted Answer

Readers can react with emoji and leave a comment on a public release page. Login is not required. Comments can be upvoted and replied to.

Question 9

How do I contact support?

Accepted Answer

Use in-app Ask Buuk for product questions about your workspace. For account and billing issues, use the contact path in Settings or the marketing site.

Question 10

Can I embed docs in my app?

Accepted Answer

Yes. Settings → Widget gives you a script and public key. Restrict it to allowed origins. Optional voice and changelog announcements live in the same settings.

All FAQs

What is Buuk?FAQ

How do I get started with Buuk?FAQ

Does Buuk publish articles automatically?FAQ

What’s the difference between Documentation and FAQ?FAQ

Can I use a custom domain?FAQ

What happens if I change my help center slug?FAQ

Can I import existing markdown docs?FAQ

How do changelog comments work?FAQ

How do I contact support?FAQ

Can I embed docs in my app?FAQ