Loading help center
Search
Matches for “Search and Ask AI for readers” across help, guides, FAQ, and API.
Search is available in the help center header and in the widget. It only returns published content the…
…re thin, outdated, or missing a topic customers search for • Ask where billing, domains, or integrations live If a reply looks empty or stalled, sen…
…rifies. Cookies The marketing and app sites ask visitors for cookie consent. Analytics cookies run only after they accept. The public help cent…
…only see published pages on the public site, in search, in Ask AI, and in the widget. 1. A workspace is the unit of docs Each workspace has a name…
Yes on Growth. Connect a custom domain in Domains settings so your help center is served from your brand URL. DNS can take a short ti…
…ur product website. Buuk uses that domain for research, and as the fallback URL for public-page captures.Open Settings → General. Under Product screen…
…d. Reporting Views over time, top articles, search queries, and AI answer quality (answered, citations, escalations). Doc health A snapshot of…
…o • Launcher in the corner (left or right) • Search published docs • Chat with Ask AI, with optional escalation to Intercom or Crisp • Announceme…
…or FAQ, guides, API reference, and changelog • Search across published articles • Optional AI answers grounded in those articles • Article feedback…
…Introduction, Quickstart, and the pages missed searches keep hitting.
…nd code changes • Linear issues • Help-center searches with no useful result • Article feedback when a reader marks a page as not helpful Review…
Open Settings → Members to invite people by email. RoleCan doOwnerBilling, members, domains, publish, delete workspaceEditorWrite, organize, pu…
…site, and keep it current from tickets, GitHub, searches, and feedback — without auto-publishing.
…that is useful but not required to finish the task. Tips save time — a shortcut, default, or recommended setting. Warnings prevent a common mist…
…s drafts. Customers only see published pages in search, the help widget, and the public help center. Create an article • Go to Articles and select…
…rs nest under a section. Articles are the pages readers open. In the dashboard • Create a section from Articles (or FAQ / Guides). • Drag to reord…
…hed articles, core editor — no credit cardGrowthAI writing, more integrations, custom domain, higher limitsEnterpriseSales-assisted setup for larg…
…kspace where you draft help articles, publish a searchable help center, and turn support threads, GitHub releases, and missed searches into suggested…
…help center and published articles. Growth adds AI writing, more integrations, and a custom domain.
…ings → SSO. Owners configure OIDC or SAML. Buuk asks for a DNS TXT record on the email domain so another company cannot take over logins. What te…
GET /api/public/analytics/summary
POST /search · 9/10/2026